Clinics and dental practices
Calls at peak and in the evening are not left ringing, bookings land in the schedule, and no-shows fall thanks to reminders the front desk does not have to send.
What people usually arrive with
What we do
AI receptionist on the phone line
Answers around the clock, explains services and hours, books into the schedule, and passes anything complex to the desk with the context.
Reminders and no-show recovery
Appointment confirmation, rescheduling instead of vanishing, and follow-up for those who did not arrive.
Booking and schedule
Load across clinicians and rooms, protection against clashes, rebooking without manual juggling.
Reviews and reputation
A review request after the visit, with negatives reaching the manager before they become public.
Parsing referrals and documents
Referrals, test results and reports are read and entered into the record, with a person checking.
Access rights to patient data
The agent sees exactly the fields booking requires. Everything else is closed at the permission level.
What this looks like in practice
Typical scenarios in this area: what people arrive with and what we do about it. These are not named client cases, the confirmed work is collected in the portfolio.
- Situation
- Evening calls after reception closed were answered by nobody.
- What we do
- Voice answers and books around the clock, and the desk confirms the morning list.
- Situation
- No-shows reached a quarter of all bookings in season.
- What we do
- Confirmation the day before with an option to move. The slot goes to the next patient.
- Situation
- Reviews were collected occasionally, and the maps rating did not move.
- What we do
- A review request after the visit and negatives intercepted before publication.
The questions we get most
Book a thirty minute conversation
Pick a time that suits you. We will talk about how the process works today and where it breaks