Sales
A lead gets an answer in seconds, a call is never left ringing, and the customer's history sits in the CRM rather than in a salesperson's head.
What people usually arrive with
What we do
AI receptionist on inbound calls
Answers around the clock, books appointments, quotes prices and opening hours, and hands over to a person with the context. After-hours and peak-time calls stop going to voicemail. Ukrainian, Russian and English.
Outbound calls and missed-call recovery
Appointment confirmations, recovery of abandoned enquiries, reactivation of dormant customers, feedback collection. Every outcome lands in the CRM.
Speed to lead: instant reply and qualification
Every lead from the site, ads and messengers is answered in seconds, scored by rules and by a model, and the hot ones jump the queue.
Outbound research and first touches
Target companies found and enriched, personalised emails and messages, replies to the first response, warm ones passed to the CRM with their history.
Lead and record enrichment
Company and contact data is filled in from open sources before the call, and CRM fields populate themselves.
CRM hygiene
Duplicates removed, fields normalised, history restored, entry rules set and completeness monitored.
Quotes, invoices and contracts from the deal
The document is assembled from the deal record to a template, sent out, signature and payment are tracked, and reminders go by themselves.
Follow-up engine and dormant base recovery
A sequence of touches across email, Telegram, Viber, WhatsApp and voice until the customer replies. Segments by recency, and a report on how many came back.
Pipeline analytics and revenue forecast
A dashboard by stage, reasons for loss taken from call and chat transcripts, a forecast for the month and the quarter.
What this looks like in practice
Typical scenarios in this area: what people arrive with and what we do about it. These are not named client cases, the confirmed work is collected in the portfolio.
- Situation
- The front desk could not physically pick up at peak, and evening calls went unanswered.
- What we do
- Voice on the inbound line, booking straight into the schedule. Anything complex reaches the desk along with what the patient already said.
- Situation
- Leads from the ads sat in a queue until morning, and overnight the buyer wrote to three other companies.
- What we do
- An answer and qualification within seconds, hot buyers straight to a salesperson, the rest into a follow-up sequence.
- Situation
- The sales team spent the same amount of time on a large contract and on a random enquiry.
- What we do
- Scoring by rules and by a model at intake, records enriched before the call, and routing by priority.
The questions we get most
Book a thirty minute conversation
Pick a time that suits you. We will talk about how the process works today and where it breaks