Process audit
One to two weeks at a fixed price. You get a map: what can be automated, in what order, what it costs and what it returns. The fee is credited towards the pilot.
What people usually arrive with
What we do
The process as it is
Step by step: who does what, where it waits, how long it takes, and where data is moved by hand.
Data, channels and systems
What is already collected, in what condition, which systems exist and what they expose.
Candidates for automation
A list with the effect and the cost estimated for each one, rather than a single large proposal.
The order of work
Where to start so the first result is visible in weeks rather than quarters.
What is not worth doing
We name the places where automation will not pay back. That is cheaper than finding out after launch.
The fee goes into the pilot
If we continue, the audit fee is credited towards the pilot. The audit is not a separate business.
What this looks like in practice
Typical scenarios in this area: what people arrive with and what we do about it. These are not named client cases, the confirmed work is collected in the portfolio.
- Situation
- They wanted a chatbot on the site, because everyone wanted one.
- What we do
- The audit showed the losses were on the phone: half the calls at peak went unanswered.
- Situation
- They asked for drawing recognition as the first step.
- What we do
- Parsing enquiries from email paid back faster. Drawings became the second stage.
- Situation
- They planned to replace the accounting system entirely.
- What we do
- Integrations and data hygiene turned out to be enough. The replacement was postponed and a year's budget saved.
The questions we get most
Book a thirty minute conversation
Pick a time that suits you. We will talk about how the process works today and where it breaks