Real estate
Speed of reply decides who gets the buyer. A lead from the ads is answered in seconds rather than the next morning.
What people usually arrive with
What we do
Round the clock answers about a property
Layout, floor, terms, utilities and paperwork. By voice and in messengers.
Buyer qualification
Budget, timing, method of payment and readiness to view. Hot buyers go to an agent immediately.
Viewing bookings
A slot in the agent's calendar, a reminder the day before, rescheduling without phone calls.
Matching from your own base
Options against the buyer's criteria from your database, not from what an agent happened to recall.
Follow-up to the deal
A sequence that brings back the people who viewed and disappeared, segmented by recency.
Lettings and contracts
A summary of contracts, dates and payments, with reminders about renewals.
What this looks like in practice
Typical scenarios in this area: what people arrive with and what we do about it. These are not named client cases, the confirmed work is collected in the portfolio.
- Situation
- Night leads waited for morning, and in that time the buyer wrote to three other companies.
- What we do
- An answer and qualification within seconds. In the morning the agent finds a queue with context.
- Situation
- Agents answered the same questions about properties in circles.
- What we do
- The agent answers from the property record, and a person takes over at the viewing and the deal.
- Situation
- Contract dates and payments were kept in a spreadsheet, and renewals were remembered late.
- What we do
- A summary by date and reminders on a calendar, without manual checking.
The questions we get most
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